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Smart Support Plans

Five Options for Better Patient Care

Whether you are a private practice or a large institution, Ultrasonix offers a Smart Support plan that fits your needs. Our five customizable options have been developed for a broad range of customers, with software updates* and 24-hour access to our Technical Support Consultants, available in single and multi-year terms.

* Included with In-House Support, Basic, Comprehensive, and Elite plans.


Periodic Maintenance (PM)

In-House Support (BME)

Basic

Comprehensive

Elite


Periodic Maintenance (PM)

Maintain certification as required by various accreditation bodies with Periodic Maintenance that provides you with scheduled in-house testing and reports.



In-House Support (BME)

Train your in-house Biomedical Engineer (BME) to provide regular onsite support, with access to our experienced Technical Support Consultants and replacement parts when you need them.


Basic

Get the support you need, when you need it with this cost-effective plan that includes on-site support from our team of Field Engineers and replacement parts at a reduced rate.


Comprehensive

Our Most Popular OfferingKeep your practice on track with on-demand support from our dedicated and knowledgeable Field Engineers, full coverage for replacement parts, and scheduled Periodic Maintenance.



Elite

Sustain maximum uptime with guaranteed service from our dedicated support team with no additional costs, including replacement parts, anytime on-site support, and probe replacement in the case of accidental damage.


Call 1.866.437.9508 to discuss which plan works best for you.