Our Smart Support Experience

Our highly trained Technical Support Consultants are only one phone call away. No waiting time, message machines or script readers. Just phone or use the Sonix Preset Instant Message Option, and get immediate hands-on technical support.

With Ultrasonix PC-based architecture, our Technical Support Consultants can connect to your Ultrasonix system over the Internet, and diagnose your problem while you're on the line. No transfers, lost calls, or waiting time to schedule an appointment – just the information you need when you need it most.

Our revolutionary four part modular design and easy replacement strategy maximizes uptime by enabling you to replace one component without removing the entire unit. The remote diagnostic system can identify your problem and if necessary, we'll replace the part so you get the quick turnaround and technical support you need to keep your practice running.